Did the AI really “go rogue”? What James O’Brien got wrong

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TL;DR: The “rogue AI” stories James O’Brien put to me on LBC were real incidents, but not one of them was an AI going rogue. One was a badly built test environment, the other a safety experiment Anthropic ran on purpose. The genuine risk sits elsewhere: commercial incentives pulling labs into a race, and no […]

Heading Tags Explained

Heading tags explained

TL;DR: Heading tags are semantic labels, not styling controls. Their real job is to tell search engines and screen readers what your content is and how it is organised, which is a separate task from deciding how big or bold the text looks. The most common mistake we see at QED on quite a regular […]

Website Accessibility Law for UK Small Businesses

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TL;DR: Website accessibility is a legal duty for UK small businesses, not just a nice-to-have. The Equality Act 2010 requires you to make reasonable adjustments so disabled people can use your site, and courts treat websites as covered. If you also sell to customers in the EU, a second law applies: the European Accessibility Act, […]

Professional Email for Business: Why It Matters

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TL;DR: A professional email for business uses your own domain, like you@yourbusiness.co.uk, instead of a free address like yourbusiness@gmail.com. It is the cheapest credibility upgrade most small businesses can make, because customers judge you on it before they read a word. At QED Web Design we set up professional email for business as part of […]

Core Web Vitals Explained for Small Business Owners

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TL;DR: Core Web Vitals are three measurements Google uses to judge how fast, responsive, and stable your website feels to a real visitor: LCP, INP, and CLS. For a small business, passing them helps your Google ranking and, more importantly, stops visitors from leaving before they buy. At QED web design we build for these […]

WordPress 7.1 Critical Error? It’s WP Rocket, Here’s the Fix

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TL;DR: WordPress 7.1 critical error happen last night when we updated the QED website. 7.1 landed on 19 August 2026 and instantly took a chunk of sites offline with a critical error. The culprit is not core, and it is not Elementor. It is WP Rocket. A bug in its Cloudflare integration throws a fatal […]

Web Design Totnes: Websites for Independent Traders

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TL;DR: Web design Totnes done properly means a website that fits the town: independent, distinctive, and nothing like an off-the-shelf template. A fast, mobile-friendly WordPress site built to be found on Google, not a clone of everyone else. QED Web Design is based just up the road in South Brent, builds sustainable sites for independent […]

Squarespace vs WordPress: Which Wins for Small Business?

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TL;DR: Squarespace vs WordPress comes down to a trade-off: Squarespace is simple but closed, WordPress takes more setup but you actually own it. After Squarespace’s 2026 price rises of up to 26%, that difference matters more than it used to. The part people miss is lock-in. A Squarespace site cannot be moved off Squarespace. A […]

Anthropic Book Copyright Case: Myths vs the Real Ruling

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TL;DR: The Anthropic book copyright case is widely misreported. Judge William Alsup ruled in June 2025 that training an AI on legally acquired books was fair use, but that downloading and hoarding over seven million pirated books was not. Anthropic settled the piracy claim for 1.5 billion US dollars, roughly 3,000 dollars per book. The […]

Website Traffic But No Enquiries? Here’s What’s Wrong

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TL;DR: If there is website traffic but no enquiries, the problem is almost never the amount of traffic. It is what happens after people arrive. Something on the page is quietly talking them out of getting in touch. The usual causes are a slow site, an unclear message, no obvious next step, and a lack […]